Vendor Partner FAQ
We believe transparency is the best policy. We want you to understand every detail of the transaction, from beginning to end. Here are answers to our most frequently asked questions. If you have any additional questions, call 888.339.3357 to speak with a specialist.
How can I eliminate Sticker Shock when customers hear the total purchase price of my equipment?
Simply put, by offering them affordable monthly payment options. As an approved Vendor Partner, you can log online at any time and print proposals with multiple payment options to give to your customers. Successful equipment sellers know they have to remove as many objections as possible in order to increase their sales and hold their margins. Offering competitive monthly payment options is one of the best ways to achieve that.
How will my company benefit from partnering with Capital Alliance?
Increased Sales! Our main objective is to add value to your business by helping you increase your bottom line. Most of our Vendor Partners see roughly a 20% increase in sales in the first 3-6 months by Partnering with us. Our superior tools and service capabilities coupled with competitive rates allow our Vendor partners to discount their equipment less as well as increase their overall sales volume.
How do I really benefit from your automated process?
You benefit through unbelievable communication and the fastest turnaround time in the business. See “Our Process” for more details on how quickly we process your customers transactions, communicate with you every step of the way, as well as give you 24/7 access to your customers accounts and their current status.
How long does it take for my funding check to arrive once I have delivered my equipment?
Generally the funding check is cut and sent via fedex the same day your customer accepts the equipment. You can also receive your funding via ACH directly deposited into your bank account.
What if my client is also purchasing equipment from other Dealers/Manufacturers?
No problem. If your customer would like to include that equipment in their lease, we can handle that as well. However, you are always our #1 priority and you take precedence over other vendors who may be added to the transaction.
What are your current rates?
Our rates are very competitive and slightly fluctuate with economic conditions. A customer’s rate is mainly influenced by their overall credit risk and can be determined by filling out a short 1 page credit application online with an immediate response.
What kind of terms can you offer my customers?
As one of the country’s leading lenders in the Equipment finance/leasing community, we have the ability to offer a wide array of terms and products to suit almost any customers’ needs. If we can’t do it, it probably can’t be done.
Can I sell larger transaction sizes by offering lease/financing to my customers?
Yes, without a doubt. A national statistic states that equipment sellers who offer financing to their customers providing a one stop shop for them, as opposed to just referring the client to an outside finance agency can increase the size of their transactions by an average of 4% – 7%. By using our online proposal system, you can quickly demonstrate to your client how adding a few thousand dollars to the transaction only affects their monthly payments by a few dollars.
I don’t have customers that request financing or leasing very often?
Most of our Vendor Partners “Actively Offer” finance and lease options. They find that if their customer knows that you are a one stop shop who handles it all, it is easier for them to make the decision to buy. By offering these finance options, there is no question that you will close more sales. Imagine if you walked onto a Car Dealership and they didn’t offer financing? We also offer training and materials to your sales staff so they know how to present these finance options to your customers.
How fast is your turn around time?
Our automated platform allows us to Auto route your customer’s transactions through our system. There is no system faster than ours because of the nature in which it was designed. Each step is automatically achieved through the system prompting it to do so, and then automatically sent to the next stage.
What level of communication can I expect?
Our best-in-class technology is designed to notify you via e-mail every step throughout the process. Our Partner System communicates with you automatically to ensure you have the most up to date information without having to call for an update. In addition, you will have a dedicated account manager to handle all of your needs, as well as a team structure that guarantees your calls will rarely go to voicemail.
Can I have more control of the sale by offering lease/financing through Capital Alliance?
Yes you can. Once your customer has agreed to purchase your equipment, you simply state that you can also handle the financing through your “in house” finance division. Your ability to handle the financing keeps your customers attention on you instead of “referring” them to an external finance source. Which allows you to completely control the sale!
What can my customers include in their equipment lease?
With most equipment leases, your customers can include ‘soft costs’ such as delivery, training and installation, sales tax, etc. Generally, your customer can add an additional 20% of the equipment amount in soft costs.
Can I receive referral fees for financing my customers through you?
Yes, we definitely pay referral fees based on certain volume commitments. Your account manager can provide you with all the specific details.
Is it easier to hold my margins and discount my equipment less by partnering with Capital Alliance?
Absolutely, by offering affordable monthly payment options through Capital Alliance, you can discount your equipment less because a few thousand dollars only equates to a few dollars per month in your customers’ payment which is much easier to sell.